This may be a strange way to begin my introduction, but I have to tell you about bashing my head into the glass of a floor to ceiling window.
When you stop laughing you might ask, “How could that happen?”
The simple answer is that the glass was brand new, very clean and I just didn’t see it.
“No!” you say. “That’s not good enough. You had to know the glass was there.”
Well, yes, I did know it was there, but rather than admiring the beautiful interior of the building I was in, I rushed forward focusing on, of all things, the parking lot that lay beyond the glass. My brain didn’t have a chance to register the barrier and the next moment, I was bleeding.
“Nope.” You shake your head. “Nobody is that dense. How did it “really” happen?”



